Paula Downey


Paula Downey is president and chief executive officer of CSAA Insurance Group, a AAA Insurer. She joined CSAA Insurance Group and its AAA club affiliate, AAA Northern California, Nevada & Utah, as the chief financial officer in 2000. Ms. Downey was promoted to chief operations officer in 2003, president in 2005 and president and CEO in 2010. Previously, Ms. Downey had a career with the Auto Club Group in Dearborn, Michigan.

Ms. Downey serves on the boards of CSAA Insurance Group, AAA Club Partners, the Bay Area Council, and the Property Casualty Insurers Association of America (PCI). She is a Governance Fellow of the National Association of Corporate Directors and previously was on the boards of BRE Properties, Inc., Golden Gate National Parks Conservancy, Leadership California, Detroit Urban League, Michigan Metro Girl Scout Council, and the Michigan Economic and Environmental Roundtable.

She was named a 2017 Elite Women by Insurance Business America magazine, and in 2014 was named Humanitarian CEO of the Year by the American Red Cross Bay Area Chapter, in honor of her significant contributions to the Bay Area community. She has also been repeatedly recognized as one of the Bay Area’s Most Influential Women in Business by the San Francisco Business Times. In 2013, the publication named her one of the region’s ‘Most Admired CEOs’, specifically recognizing her for outstanding corporate citizenship. In May 2010, Ms. Downey accepted the Corporate Leader Award for the AAA club from Leadership California.

Ms. Downey earned her bachelor’s degree in accounting from the University of Michigan, Dearborn, and her MBA from the University of Michigan, Ann Arbor.

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